Business Support Stream
Business Support leads the Centre’s governance, financial and contract management, project management, information management, and strategic alignment.
 | Matthew Howard Business Support Manager Matthew has over 20 years of experience in the Business Process Outsourcing space where he has managed projects for some of Australia’s largest Banks and Insurance companies. He takes pride in delivering the highest quality service while achieving the goals and Service Level Agreement’s set. Along with his years of experience in project and account management, a key driver of his success is his commitment to customer service and achieving results. He sees his role with the Centre as a way to indirectly keep the NSW workers healthy and safe in their workplace, thus using his skills and knowledge to contribute to the community. |
 | Claire Ross Senior Business Support Officer Claire brings extensive experience in project and contract management from the live entertainment and property services industries. Leading complex and challenging projects such as responsive venue operations and adaptive programming during the pandemic, strategic audience development and stakeholder engagement, delivering major facility upgrades, and overseeing building compliance for fire regulations. Claire holds a Graduate Certificate in Management and comes to us from a leadership role within local government, where her passion for accessible theatre and live music introduced Auslan interpreted theatre at her regional venue and presented artists such as Kate Miller-Heidke, Kate Ceberano, and James Morrison. |
| Sally Turbitt Senior Business Support Officer |
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